Contact Us
Florence Leonardo Tickets is an independent travel guide. Contact us about page content, corrections, suggestions, or website issues. For booking help, contact the provider shown in your booking confirmation.
Last updated · October 2026
We are not the official website of Leonardo Interactive Museum. We do not operate the attraction, control admission, run tours, or manage provider cancellations and refunds.
How to reach us
Email our website team at info@florenceleonardotickets.com. We can help with questions about this website and its content.
What we can help with
- Outdated details, broken links, or unclear page content.
- Website accessibility issues, with your device and browser if useful.
- Feedback on guides, affiliate links, editorial enquiries, or partnerships.
What we cannot do — and who can
We cannot change, cancel, or refund a booking. Use the manage-booking link in your confirmation email or contact the booking provider through its app, account, or support channel.
We cannot change ticket names, dates, or entry times. Check your voucher and contact the provider that issued it. For attraction entry questions, contact the attraction through its own official contact route.
Already booked? Start here
Find your confirmation email and booking voucher first. The provider’s account, app, or customer-support channel is the only place with access to your booking record.
Bookings made through third-party platforms are governed by those providers’ terms.
How this site makes money
Some outbound booking links are affiliate links. We may earn a commission if you make a purchase through one.
This does not normally add extra cost to you. It does not make us the official seller, booking platform, or attraction operator.
Before you email
- Send the page URL and the section or topic you mean.
- Explain what looks wrong or unclear. Add a screenshot if helpful.
- For website issues, include your device and browser.
What not to send us
Do not email passwords, full card numbers, security codes, or unnecessary identity documents. For payment or booking issues, use the booking provider’s official support channel.
How we handle corrections
If you report a wrong price, closed entrance, or out-of-date opening time, we check it against the official source. If the report is right, we correct the page.
A factual correction does not need to be a complaint to be worth sending.
Policy links
Read our Privacy Policy, Terms, Disclaimer, and Editorial Policy.