Privacy Policy
This policy explains what Florence Leonardo Tickets collects, how we use it, and what happens when you follow a booking link. We are an independent travel guide, not the official website of Leonardo Interactive Museum.
Last updated · October 2026
We collect very little personal data. This site provides information about Leonardo Interactive Museum tickets and tours in Florence, and links visitors to booking partners.
Information you send us
If you email us, we receive the details you include, such as your name, email address, and message. We use this information to reply, investigate website issues, or act on corrections and feedback.
We keep email correspondence only as long as needed for these purposes, then delete it when it is no longer useful or required for record keeping.
Analytics and site use
We may use basic analytics tools to understand how visitors use the site. This can include pages viewed, general device or browser details, referral sources, and broad location data.
Analytics helps us find broken pages and improve guides. It does not give us your card details, passenger names, or booking contents.
Booking links and GetYourGuide
Some links take you to GetYourGuide. These links include our affiliate tracking code, PYVZALU, so GetYourGuide can identify that you arrived from this site.
Once you leave our site, GetYourGuide’s privacy policy and terms apply to the information you provide there. GetYourGuide handles booking details, payment, confirmation, cancellations, and refunds. We do not process or hold these details.
- We may receive a commission after an eligible completed booking.
- Your price is not increased because you use an affiliate link.
- For booking help, contact the provider shown in your booking confirmation.
Cookies and similar storage
Our site or its service providers may use cookies or similar browser storage for essential site functions, analytics, and affiliate link tracking. These tools may recognise your browser or record that you followed a link.
You can manage or delete cookies through your browser settings. Blocking cookies may affect some site features or prevent partner tracking from working correctly.
Your data rights
UK and EU data protection law may give you rights to ask for access to your personal data, correct inaccurate data, request deletion, limit or object to certain processing, and request data portability where it applies.
You can also complain to the relevant data protection authority. These rights depend on where you live and the circumstances of the request.
Changes to this policy
We may update this policy when the site, its tools, or its partner arrangements change. The date above shows when this page was last updated.
This page is provided for transparency. It does not replace GetYourGuide’s privacy policy or terms, which govern any purchase made on its platform.
Getting in touch
For questions about this policy or a request about data we hold, email info@florenceleonardotickets.com. For a booking, payment, cancellation, or refund, contact the provider shown in your booking confirmation.